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Case study

SpareBank 1 SR-Bank enhances efficiency and compliance in document archiving with Cradl AI

Challenge

SpareBank 1 SR-Bank, the largest savings bank in Norway and an early adopter of automation technologies, sought to improve the efficiency and accuracy of archiving customer agreements. Standards of compliance require SR Bank to archive these agreements for several years, managing a volume of 6-7k agreements per month.

"At SpareBank 1 SR-Bank, we are always seeking technologies that can help us become more efficient. Cradl has been smoothly integrated into our document control and archiving solutions, significantly relieving our document center team."
- Øivind Øiestad, Director of Customer Deliveries
Solution

SpareBank 1 SR-Bank uses Cradl AI to enhance their document management process. Their Cradl AI model classifies agreements into categories, making it easier to store and retrieve documents efficiently. This integration has significantly improved SpareBank 1 SR-Bank’s archival process, ensuring compliance while enhancing operational efficiency, and cutting costs.

SR-Bank ASA
Industry
Financial Services
Employees
1,250
Location
Norway
KEY RESULTS
96%
Automation after 9 months in production.
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